Terms & Conditions
Welcome to our website. By accessing or making a purchase from our site, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website, placing an order, or interacting with our services in any way, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree, you should not use the site.
2. Products & Services
We offer pool and spa supplies, equipment, accessories, and related services.
All products are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.
3. Pricing & Payment
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All prices listed on our website are in USD.
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We reserve the right to change prices at any time.
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Payment must be received before items are shipped.
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We accept major credit cards and other payment methods as listed at checkout.
4. Shipping
Shipping policies, timelines, and fees are outlined in our Shipping Policy.
We are not responsible for delays caused by carriers, weather, or other external factors.
5. Returns & Refunds
Returns, exchanges, and refunds follow the rules outlined in our Return & Refund Policy.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Our refund policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer a refund or exchange.
6. Accuracy of Information
We strive to provide accurate product descriptions, pricing, and availability. However, we do not warrant that all information on the site is error-free. We reserve the right to correct errors, inaccuracies, or omissions at any time.
7. Limitation of Liability
We are not liable for any damages arising from the use or misuse of our products, website, or services, including but not limited to:
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Indirect or incidental damages
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Loss of revenue
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Property damage resulting from improper installation or product use
Always follow all manufacturer guidelines and safety instructions.
8. Warranties
Unless otherwise stated, all products are covered by the manufacturer’s warranty only.
We do not provide any additional warranties, expressed or implied.
9. Installation & Service
If you hire us for pool or spa service or installation:
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You agree to provide safe access to the work area.
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We are not responsible for pre-existing damage, improper previous installation, or issues caused by third-party equipment.
10. User Accounts
If the website allows account creation:
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You are responsible for maintaining the confidentiality of your login information.
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You agree to notify us immediately of any unauthorized access to your account.
11. Prohibited Uses
You may not use our site for any unlawful or harmful purpose, including:
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Attempting to hack, disrupt, or interfere with the website
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Transmitting harmful code or malware
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Fraudulent purchases
12. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content, practices, or policies of those websites.
13. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page, and continued use of the site constitutes acceptance of the updated terms.
14. Governing Law
These terms are governed by the laws of the State of Utah, without regard to conflict-of-law provisions.
15. Contact Information
If you have any questions about these Terms & Conditions, you can contact us at:
(385) 281-7700