Shipping Policy

Clearwater Pool Supply Shipping Policy

1. General Information: All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order using the original method of payment.

2. Delivery Locations: We offer shipping across [USA]. Unfortunately, we do not ship to P.O. boxes or APO/FPO addresses.

3. Shipping Times: An estimated delivery time will be provided to you once your order is placed. Delivery times are estimated and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

4. Shipping Costs: Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

5. Damaged Items in Transport: If there is any damage to the packaging on delivery, contact us immediately at [sales@clearwaterpoolsupply.com].

6. Tracking Your Order: Upon dispatch, customers will receive a tracking number and can track their order through our logistics partner’s website.

7. Delivery Instructions: You can provide special delivery instructions on the check-out page of our website.

8. Questions: If you have any questions about the delivery and shipment of your order, please contact us at [sales@clearwaterpoolsupply.com].